Services

Performance Management

 

 

 

"Create operations culture to define and manage with numbers."

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If measuring is not possible, this means that we can’t monitor; if can’t monitor, we can’t develop. Therefore, it is required that all process targets are determined very clearly.

 

It could be quality, service level, efficiency targets as well as the targets such as time without loss, workforce turnover ratio, absenteeism etc. should be determined. The measurement of which should be made with the frequency required, the differences should be determined by comparing with the targets and the Kaizen approach should be used in order to reach the level, required.

 

Associating the performance metrics with the reward system provides very beneficial results. Here, what is important is that the reviews are made in the dates determined and new SMART targets are determined for the metrics reaching the standard.

 

Together with this, the results should be shared with the term determined, format and users and the awareness should be increased.

 

The results should not be remained only in the reports; a system which all the employees in the site can interpret daily should be established.

 

 

 

 

 

Please contact us by using the communication form or give us your telephone, we will call you for the details. Let’s create your performance management system together; create operations culture to define and manage with numbers.